Reignite Collective LLC ("we," "us," or "our") operates the website reignitecollective.com and provides coaching, masterclass, and retreat services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

We may collect personal information you voluntarily provide to us when you:

• Fill out a contact or discovery call request form
• Subscribe to our newsletter or email list
• Register for a masterclass or retreat
• Purchase products or services
• Participate in a quiz or assessment

This information may include your name, email address, phone number, billing information, and any other details you choose to share. We also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed (via standard web analytics tools).

2. How We Use Your Information

We use the information we collect to:

• Deliver and improve our coaching services, masterclasses, and retreats
• Send administrative information (booking confirmations, schedule changes)
• Send marketing and promotional communications (you may opt out at any time)
• Respond to inquiries and provide customer support
• Process payments and prevent fraudulent transactions
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services (e.g., payment processors, email platforms, scheduling tools). These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose information where required by law or to protect the rights, property, or safety of Reignite Collective LLC, our clients, or others.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may limit certain features of the site. We may use third-party analytics tools (such as Google Analytics) to understand site usage; these tools have their own privacy policies.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you, and the right to opt out of marketing communications. To exercise any of these rights, contact us at heather@reignitecollective.com.

7. Third-Party Links

Our website may contain links to third-party sites (including social media platforms and payment processors). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date above. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:
Reignite Collective LLC
Email: heather@reignitecollective.com
Website: reignitecollective.com